Gift Registry Terms and Conditions
Gift Availability
Once you come in store and have decided on your Gift List we endeavour to hold the majority of items chosen.
On occasion some items may become unavailable during the period of your list, if so we will contact you and let you know. If however the item has been purchased off your list but is unavailable you can choose an alternative item to the same or lesser value and the difference will be provided to you in the form of Alexanders Gift Vouchers. You should understand that it is not always possible to advise that an item is not available at the time you place your list.
We are unable to include any sale merchandise on your Gift List.
Special Order Items
If items are chosen for the list which are not a normal stock item for the store these will be placed on the list but will be marked 'available to order'. You will be advised at the time if this should be the case. Once these items are purchased from the list we will then order them and the lead time on these items will depend on availability at the order date.
Images
We will endeavour to display as many accurate images of your chosen items as possible. However on some occasions this may not be possible and we cannot be held responsible for slight variations on the image used.
Pricing
We take all due care to make sure that the descriptions and prices are accurate at the time of publishing your List. However prices may change during the period your list is displayed and as a result of this you will be charged the price that is correct at the time of purchase. If an item displayed on the list is priced in error we reserve the right to withdraw the item from sale at that price.
Payment Methods
Items purchased online can be paid for by credit/debit cards or Sage Pay. Alexanders Gift Vouchers may only be used to purchase an item in store but may not be used to purchase another Gift Voucher.
Gift Wrap & Collection
We offer a free gift wrapping service to anyone purchasing a gift online. However larger items such as mirrors, pictures, wicker baskets, BBQ's etc may not be gift wrapped. A complimentary gift card will be attached to the gift with your chosen message of good wishes for the recipients.
Gifts can be either collected in store or will be held for the recipient of the gift to collect it at their convenience. Online delivery service is not available for items purchased off Gift Lists.
Gift List Returns Policy
If you wish to return any item which has been purchased off your Gift List (excluding special order/seasonal and clearance items), we will offer an exchange in goods or a credit note to the value paid by your guests - valid for 6 months within 6 weeks from the date on your Gift List.
We are unable to accept returns from your Gift List after the 6 week period. You should ensure that all items from your Gift List are checked for faults or damages upon receipt of the gift, we will not accept returns of damaged goods after the date of your Gift List. We cannot accept return of items which have been damaged outside of our care either in transport or storage. We will not accept return of items which have not been purchased from Alexanders. We cannot accept return of items which are not returned in a saleable condition (including any packaging) useless they are faulty.
Age Restricted Gifts
A Gift List may contain products which are restricted for sale by law (eg knives), you undertake to comply with these laws when you purchase such gifts.
Your Contract with us
When you place an order to purchase an item from the Gift List you enter into a transaction to us. Your order constitutes an offer to us to purchase the selected goods. To meet our commitment to you, we will store your order and the necessary personal details, obtain authorisation from your bank for the payment and we may make certain security checks on your identity and address. An email will be sent to you as an acknowledgment that we have received your order. If for any reason there is a problem collecting payment for your order, we will not be obliged to fulfil your contract.
Events Beyond our Reasonable Control
We will not be held responsible for any delay or failure to comply with our obligations if the delay or failure arises from any cause that is beyond our reasonable control. This includes shipment delays from suppliers. This condition does not affect your statutory rights.
Amendments to Terms and Conditions
We reserve the right to update or amend these terms and conditions at any time, without giving prior notice. If you breach these terms and conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. These conditions are governed by and construed in accordance with the laws of Northern Ireland and England. You agree, as we do, to submit to the non-exclusive jurisdiction of the Northern Irish and English Courts.
Gift Card Terms and Conditions
The gift card remains the property of Alexanders Gift Store, Markethill. This card must not be resold and cannot be exchanged for cash. Alexanders cannot accept responsibility if your card is lost, stolen or damaged. It will not be replaced or its value refunded in any of these circumstances. Gift cards can only be redeemed at Alexanders Gift Store, Markethill. They may be exchanged for goods of a higher price than the face value of the card on payment of the difference. If you do not spend the entire balance on the gift card, the remaining balance will be updated after each transaction. The remaining balance is shown on your printed till receipt. Gift cards which are defaced, altered or cancelled will not be accepted by the retailer. Gift cards can be activated with a minimum value of £10.